HPE OneView
Sr. User Experience Designer
CONTEXT
HPE OneView is a software-defined management platform that automates compute, storage, and networking infrastructure through a unified interface, enabling teams to provision compute, storage, and networking resources through software templates and API-driven infrastructure-as-code.
For context, the pages below shows the systems dashboard. It informs our customers the health of their system.
If anything that is not right on the appliance, "Follow the red, then resolve the issue.”
The one thing that we consistently hear from our users is, whenever they are about to do something on the appliance, i.e., creating a server profile, update firmware, etc,… they want to make sure that they are doing the right thing and that it works. Understandably, working with data centers is not an easy gig, and we are empathetic about how our customers uses it.
For example, when a system failure occurs, it may lead to a server downtime, (i.e., servers, storage, or networking resources) and it could cost our customers millions of lost revenue, opportunities, and even the lost of a job. It is therefore crucial that our product contributes to our customers success. Their success and survivability relies heavily on our product design (hardware and software), quality, precision and reliability.
Here are the key factors that contribute to a great user experience for OneView web application.
Clear and intuitive navigation
Simple and minimalistic design
Fast and responsive performance
Strong security and reliability
Seamless userflow
Consistent and familiar user interface patterns
Effective feedback and error handling
Accessibility
ROLE + RESPONSIBILITIES
As a member of the HPE OneView core product team, I design new features and enhance existing ones from concept to completion. I collaborate with cross-functional, distributed scrum teams—including product management, subject matter experts, design, development, and testing—within an Agile-like environment. Our team is based in Palo Alto, CA; Ft. Collins, CO; and Bangalore, India.
Featured HPE OneView and other experiences I have worked on and completed:
Firmware updates experience flow
Update appliance experience flow
Backup restore appliance
Add directory for users and groups
User sessions and scope
Scoped based access
I am also part of the HPE Piano Design System team. This team is responsible for the creation and managing the design system. I have successfully contributed and created a number of reusable components and patterns, i.e. hierarchy selector, file uploader with configuration options and system flow pattern, delete item pattern, etc,… I have created and provided UI-kits to enable immediate design on-boarding for new and existing team members for new application.
Featured design pattern and examples I have worked on and completed:
Activity handle large numbers child task pattern
Search combo component (enhancement)
Deleted item feedback pattern
Design
The products user interface (consumer-grade interface), features and capabilities are inspired by modern web technology and are commonly used in our consumer lives. It is designed to be familiar, reliable, intuitive and easy to use so that our customers are focus on the things that really matters, be it starting a backup and restore operation, specifying a backup storage disk, creating and assigning scopes to team members or updating the system with a new update package.
Process
I normally get 1-2 user stories assignments (depending on the size of each story) for each sprint of 2 weeks. To begin working on the user story, I always start with the problem evaluation step, which includes understanding the high-level user and business objectives, getting to know the users pain-points, jobs-to-be-done, or in some cases evaluating an existing pain-point of the application.
As I move quickly in defining and shaping the user story with possible design solutions, through collaboration with team members, supportive artifacts, e.g., user flow, wireframes, low and high-fidelity visuals and prototype are created and actively shared, reviewed, and usability tested. As a result of this discipline and process, it helped us design a product that meets both user needs and business objectives.
I believe, that when we focus our effort and prioritize user needs, and to create a user-focused design, the quality of the product will become a product that users will want to use and love.
PRODUCT VIDEO
HPE OneView recently celebrated 1 million licenses at Discover Las Vegas. Here is a little something on how HPE OneView came to be. It is also for our customers and the company.
WHAT OTHERS ARE SAYING ABOUT JET AT HEWLETT PACKARD ENTERPRISE
Jet has been passionately driving the UX for Private Cloud Pack with great efforts! He has been giving valuable design suggestions for Skywalk, OneView and other customer issues. Jet is great in maintaining a remote partner relationship and he ensures that communication is always alive. I personally appreciate the extra effort he makes to ensure that we have UX discussions during our day-time.
Thanks, Jet for helping Bangalore team and for giving good UX to the pack.
Sr. Design Manager, Bangalore, India
Design partner at Hewlett Packard Enterprise
Jet is performing with opportunities for personal growth into areas of leadership. His contributions across design systems and throughout the organization are recognized, and he is seen as an excellent resource to execute on designs in both Piano design framework and Grommet design framework. Jet's potential lies in his ability to expand influence by asserting leadership and continuing to grow communication channels with both internal and external partners.
Sr. Design Manager, Fort Collins, CO, United States
Managed Jet directly at Hewlett Packard Enterprise
Passion for Customers - Acts as a trusted partner, providing relevant advice
In the UX designer role, Jet is a great advocate for customer experience. This is a quote from a feedback provided by an Atlas team member “Jet is committed to delivering the best experience to customers, as his role demands. He is detail-oriented, carefully considering the effect each of his choices has on a user”.
Sr. Design Manager, Palo Alto, CA, United States
Managed Jet directly at Hewlett Packard Enterprise